1. Introduction

Welcome to Vision Solar. By accessing and using our website (www.visionsolar.ie), you agree to comply with these Terms and Conditions. These terms govern the sale, installation, and maintenance of solar PV systems provided by Vision Solar.

2. Definitions

• “Company” refers to Vision Solar, registered in Ireland.
• “Client” or “Customer” refers to the individual or business purchasing our services.
• “Solar PV System” refers to the photovoltaic system, including solar panels, inverters, batteries, and other components installed by Vision Solar.
• “SEAI” refers to the Sustainable Energy Authority of Ireland.

3. Services

Vision Solar provides design, supply, and installation of SEAI-compliant solar PV systems, including:

• Solar PV panels
• Hybrid inverters
• Hot water diverters
• Battery storage

Any additional services outside the agreed scope must be confirmed in writing.

4. Ordering Process

1. Customers will receive an initial quotation based on their inquiry.
2. A site survey may be conducted to confirm installation feasibility.
3. A final quotation is provided, subject to survey findings.
4. Customers must pay a deposit to confirm their order.
5. Vision Solar will schedule the installation upon receipt of the deposit.

5. Payment Terms

• Total Cost: Agreed upon in the final quotation.
• Deposit: 50% payable upon contract signing.
• Balance Payment: 50% due upon completion of installation, before submission of grant documents.
• Payments must be made within 30 days of invoice receipt.
• Title to the installed equipment remains with Vision Solar until full payment is received.

6. Installation & Property Requirements

• Customers must confirm legal ownership or have landlord permission for installation.
• Customers are responsible for obtaining necessary planning permissions (if required).
• Customers must ensure the site is safe and accessible for installation.
• Any pre-installation electrical upgrades or modifications are the customer’s responsibility.

7. SEAI Solar Grant

• Clients are responsible for applying for SEAI grants.
• Vision Solar assists in providing documentation but does not guarantee grant approval.
• SEAI grant applications must be completed before installation.

8. Warranty

• Workmanship Warranty: 60 months from the completion date.
• Manufacturer Warranty: As per individual product terms.
• Faults due to misuse, unauthorized modifications, or third-party work are not covered.

9. Liability & Indemnification

• Vision Solar is not liable for indirect or consequential losses.
• We are not responsible for pre-existing faults or damage to the client’s property.
• Customers agree to indemnify Vision Solar against claims arising from site conditions or third-party actions.

10. Cancellations & Refunds

• Customers may cancel within 14 days of deposit payment for a full refund.
• Cancellations after this period may incur costs for materials and administration.
• If installation is postponed due to customer delays, additional fees may apply.

11. Confidentiality & Data Protection

• Customer data is processed in accordance with GDPR.
• We do not share personal data with third parties, except where required for service fulfillment.

12. Complaints

If you have a complaint, contact us at info@visionsolar.ie. We will aim to resolve the issue as soon as possible.

13. Governing Law

These terms and conditions are governed by the laws of Ireland. Any disputes will be subject to Irish court jurisdiction.

For inquiries, please contact: Vision Solar , 78 O’Connell St, Limerick Co.V94 8X68, Ireland.
Email: info@visionsolar.ie
Phone: 061 513 045